Silver Nova Elite

1. Shipping Locations We currently ship to all regions within Nigeria, including Lagos and Abuja. International shipping is available upon request and subject to additional fees and delivery times.

2. Processing Time Orders are typically processed within 3–5 business days. Custom or personalized items may require up to 5 business days to prepare.

3. Delivery Timeframes

• Within Abuja: 3–4 business days

• Other Nigerian States: 3–7 business days

• International Orders: 7–14 business days, depending on destination

4. Shipping Methods We partner with reliable local and international couriers to ensure safe and timely delivery. Tracking information will be provided once your order is shipped.

5. Shipping Fees Shipping fees are calculated at checkout based on your delivery location and order weight. Free shipping may be offered on select items or during promotional periods.

6. Failed Deliveries If a delivery fails due to incorrect address details or the recipient being unavailable, additional delivery charges may apply.

7. Damaged or Missing Items If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with photos and your order number. We’ll investigate and resolve the issue promptly.

8. Contact Us For all shipping and delivery inquiries:

Nova Heronix Ltd
support@novaheronix.com